Our Hosting Environment

Our data-centre facilities are based in Gloucester, UK, maintained 24x7 by an expert team of engineers. Every consideration is made for our servers to operate to their full potential, so they can deliver the highest possible levels of uptime and security.

The latest Microsoft technology is used to support all major scripting languages and database technologies.

Connected directly to the backbone of the internet, all our servers enjoy a fully redundant Tier 1 connection so our web hosting customers never experience slow-down or service interruptions.

Security

Data centre access is strictly limited to security-cleared personnel, controlled by extensive CCTV monitoring and state-of-the-art access control systems.

• CCTV covers all areas of the data centre.
• Highly experienced security guards on duty 24x7x365.
• Access control requiring swipe-card, multiple digit PIN, finger-print plus accurate weight matching, ensuring absolutely no access to unauthorised personnel.

Environment

Extensive environmental controls are employed to make sure our servers work to their full potential and deliver high performance day-in, day-out.

• Top of the line air-conditioning units ensures that the data centre climate is monitored and adjusted to perfection at all times.
• Humidity analysers and accurate temperature monitors.
• Fire suppression equipment – if the worst should happen, FM-200 gas is discharged within just 2 seconds to suppress the affected area.

Power Supply

Our data centre use advanced APC X UPS system, providing uninterruptible power to all servers. In the case of a power outage, the power supply is switched instantly (with absolutely no interruption) to a diesel generator capable of running the data centres for 30 days.

Monitoring

In addition to our sophisticated monitoring systems, an on-site team of engineers monitoring the data centres 24 hours a day, ensuring that any potential issues with the platform are prevented before they can even happen.