Support and performance

Your website will only support your business effectively if it's up to date, works properly and is aligned with your business goals. If you have an existing site that needs some love, we can help. Our support packages for new and existing sites will keep your site running as it should. But more than that – our responsive tech team can help with any problems as they arise. We'll also offer proactive suggestions to improve and optimise your website throughout its life.

Fast, agile, response to problems

If something goes wrong with your website, we know that you need a solution and fast. Our dedicated small works team are on hand to provide quick fixes that will minimise downtime and keep your online business going. With clearly communicated timelines and regular updates, we'll get your website working as it should as fast as we can. With the option of ongoing service contracts or ad hoc support, we can help whatever your requirements.

Traditional stopwatch

Proactive projects guided by your users and goals

Your website is an asset to your business. Like any asset it needs regular maintenance and refurbishment to keep it operating at optimum efficiency. Our support team can plan a programme of work based on how your site is being used. They'll take into account your business priorities and best practices in the industry.

If you're on an ongoing service contract and don't need any fixes, the money you've spent isn't lost. We'll put your budget towards proactive changes, helping to keep your website current and providing value for money.

Robot holding spanner and pliers

Performance optimisation

Websites aren't cheap, so getting as much value from your existing website is essential. Whether your site is failing to deliver for your business or you want to take advantage of untapped potential, we can help.

We'll use the latest analytics and reporting tools to understand where we can improve your site. Our expert team will then present you with recommendations and create a roadmap of improvements. Once implemented, we can continue monitoring the site to assess the impact of the changes and identify further opportunity.

Ascending building blocks

Training

Our workshops and training programmes help you to learn more about how your digital presence can support your business. Our sessions range from introductions to the basic principles to practical, hands-on workshops. We can help you or your team to understand how to make digital part of your strategy, then implement it.

For all our website customers we offer full CMS training and can provide updates and refresher training whenever required, so your site will always be up to date.

People writing at training workshop
Why UE